Privacy Policy

Professional Career Club ("PCC", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (professionalcareerclub.com), register for an account, participate in our community forum, access practice questions, or use any other features of our platform (collectively, the "Service").

By using the Service, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

a. Information You Provide Directly

• Account Registration: Name, email address, password, country of residence, and professional/exam interests (e.g., CFA, CPA, ACCA, CA).
• Profile Information: Professional background, certifications pursued, educational history, profile photo, and bio (all optional).
• Forum & Community Posts: Any content, comments, questions, replies, resources, or files you submit publicly or privately through the forum.
• Contact & Support: Messages, feedback, reports, or requests you submit to us via email or contact forms.
• Testimonials & Success Stories: If you voluntarily submit a testimonial or success story, by accepting these terms you consent to its public display. You may request removal at any time by contacting us at support@professionalcareerclub.com.

b. Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

• IP address and approximate geolocation (country/region level only)
• Browser type, version, and operating system
• Pages visited, time spent, links clicked, and navigation paths
• Device identifiers and screen resolution
• Referring website or source

We use cookies and similar tracking technologies (web beacons, pixels) to collect this information. See Section 5 (Cookies) for details.

c. Information from Third Parties

If you register or log in using a third-party account (e.g., Google, LinkedIn), we receive basic profile information such as your name, email address, and profile picture as permitted by that platform's settings. We do not receive your third-party account passwords.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create, maintain, and manage your account
• To provide access to practice questions, course resources, forum, and other features
• To personalise your experience based on your courses and interests
• To communicate with you — including account notifications, updates, and (where consented) marketing emails
• To enable community features including forum posts, replies, likes, and peer connections
• To monitor and improve platform safety, quality, and performance
• To analyse usage trends and conduct internal research
• To detect, investigate, and prevent fraud, abuse, and violations of our Terms & Conditions
• To comply with applicable legal obligations

We will not use your information for purposes materially different from those described above without notifying you and, where required by law, obtaining your consent.

3. How We Share Your Information

a. Public Content

Any posts, comments, questions, profile information, or resources you make publicly available through the forum or community features are visible to all users and visitors of the platform. Please exercise caution about what personal information you include in public posts.

b. Service Providers

We share information with trusted third-party service providers who assist us in operating the platform, including web hosting, analytics, email delivery, and customer support. These providers are contractually obligated to use your data only to provide services to us and to maintain appropriate security.

c. Legal Requirements

We may disclose your information when required to do so by applicable law, court order, or government authority, or where we believe in good faith that disclosure is necessary to (i) comply with legal obligations; (ii) protect the rights, property, or safety of PCC, our users, or others; or (iii) investigate fraud or security issues.

d. Business Transfers

If PCC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to any such transfer.

e. Aggregated or De-identified Data

We may share aggregated or anonymised data (which cannot be used to identify you) with partners, researchers, or the public for educational, analytical, or promotional purposes.

f. We Do Not Sell Your Data

We do not sell, rent, or trade your personally identifiable information to third parties for their marketing purposes.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time (see Section 7). We may retain certain information for legitimate legal, safety, or compliance purposes even after account deletion.

5. Cookies & Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for the platform to function (e.g., keeping you logged in). Cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the platform (e.g., Google Analytics). These can be opted out of.
• Preference Cookies: Remember your settings and personalisation choices.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality. We honour Do Not Track signals where technically feasible.

6. Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account password. Please notify us immediately at support@professionalcareerclub.com if you suspect any unauthorised access to your account.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information and account.
• Portability: Request your data in a portable, machine-readable format.
• Objection / Restriction: Object to or request restriction of certain processing activities.
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.
• Marketing Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us.

To exercise any of these rights, please contact us at legal@professionalcareerclub.com. We will respond within 30 days (or within applicable legal timeframes).

8. Children's Privacy

Our Service is intended for individuals aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a user under 18 has registered, we will promptly delete that account and associated information. If you believe a minor has provided us with personal information, please contact us at support@professionalcareerclub.com.

9. International Users

Our platform is accessible globally. If you are accessing the Service from outside the country in which our servers are hosted, your information may be transferred to and processed in a different jurisdiction. By using the Service, you consent to such transfer. We take appropriate safeguards to ensure your information is treated in accordance with this Privacy Policy.

10. Third-Party Links

Our platform may contain links to third-party websites (e.g., exam body websites, professional association sites). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised 'Last Updated' date and, where appropriate, by sending you an email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.